Contact
Questions about a ranking position, a bonus figure that no longer matches the casino's own page, or a review that reads as out of date all reach the same inbox. Write to [email protected] and tell us which casino and which line you are querying. Naming the section saves a round of email and gets the correction made faster.
We read messages on weekdays during New Zealand business hours and reply to most within two working days. Anything that looks like a factual error on the ranking page jumps the queue, because a wrong withdrawal window or a stale bonus figure is worth more to fix than a general enquiry is to answer.
We cannot help with a disputed balance, a locked account or a verification request at a casino. We hold no player funds and have no access to operator systems. Those matters go to the casino's own support team first, then to the licensing body named on the site's footer.